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Texas Patient Rights Notice

Overview

Texas law requires covered health care entities to prominently provide detailed instructions explaining how consumers may request health care records, contact the applicable disciplinary or licensing authority, and file a consumer complaint concerning health information privacy. The information below is provided for clients of Pattern Shift Counseling, PLLC.

Client Rights and Key Information

Requesting Access to Your Health Care Records

You have the right to inspect or obtain a copy of health care records maintained by Pattern Shift Counseling, PLLC, subject to limited exceptions permitted by law. You may also request that records be provided in electronic form when available.

To request access to your records, submit a written request that includes:

  • Your full name
  • Your date of birth
  • A description of the records requested
  • Dates of service, if known
  • Where the records should be sent

Requests may be submitted by any of the following methods:

  • SimplePractice Secure Messaging
  • Email: jason@patternshiftcounseling.com
  • Mail: Pattern Shift Counseling PLLC, 4525 N Central Expy #490, Dallas, TX 75205

Identity verification may be required before records are released. Records will be provided in accordance with applicable Texas law and federal privacy regulations. A reasonable cost based fee may apply as permitted by law.

Professional Licensing Authority & Licensing Complaints

Licensed Professional Counselors in Texas are regulated by the Texas Behavioral Health Executive Council. To obtain information about professional licensing or to file a complaint regarding a license holder, contact:

Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, Texas 78701

Main telephone: 512 305 7700
Complaints hotline: 800 821 3205
Website: https://bhec.texas.gov

Professional conduct complaints must be submitted using the Council approved complaint form. Instructions and downloadable complaint forms are available at:
https://bhec.texas.gov/tbhec/discipline-and-complaints/how-to-file-a-complaint/

Health Information Privacy Complaints

You have the right to file a consumer complaint concerning the privacy of your health information under Texas Health and Safety Code Section 181.103. If you believe your health information privacy rights have been violated, you may file a complaint with:

Office of the Attorney General of Texas
Consumer Protection Division
Consumer Protection Hotline: 800 621 0508

The online complaint form and filing instructions are available at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Practice Information

Pattern Shift Counseling, PLLC
4525 N Central Expy #490, Dallas, TX 75205
NOTE: This is a business mailing address. The Practice provides services exclusively by telehealth and does not offer in person services at this location.

Telephone: 214 600 4830
Email: jason@patternshiftcounseling.com
Counselor: Jason Joseph, LPC

Legal References

This notice is provided in accordance with:
Texas Health and Safety Code Section 181.105
Texas Health and Safety Code Section 181.103

Updated: July 17, 2026