Washington Consumer Health Data Privacy Policy
Overview and Scope
This Washington Consumer Health Data Privacy Policy describes how Pattern Shift Counseling, PLLC collects, uses, and shares consumer health data within the scope of the Washington My Health My Data Act, RCW 19.373.
This policy applies to Washington residents and to other individuals whose consumer health data is collected in Washington, to the extent the Act applies. It is separate from the Pattern Shift Counseling Notice of Privacy Practices under HIPAA and from any general website privacy policy.
Effective date: January 8, 2026
Categories of Consumer Health Data We Collect and How We Use It
Pattern Shift Counseling may collect the following categories of consumer health data for the purposes described below.
Information You Provide When You Contact Us or Request Services
This may include your name, contact information, information you choose to share about the reason you are seeking mental health services, concerns you describe, scheduling preferences, and other information included in a website form, email, telephone call, or other communication. We use this information to respond to your inquiry, communicate with you, evaluate whether requested services may be available, and coordinate requested services.
Appointment and Service Logistics
This may include appointment requests, scheduling details, and communications related to services you request. We use this information to schedule, deliver, and manage requested services and to communicate with you about appointments.
Website and Online Interaction Information
This may include pages visited, form submissions, device or browser information, internet protocol address, and similar online identifiers when that information identifies or can reasonably be linked to a person seeking mental health services. We use this information to operate, maintain, and secure the website; respond to requests; and evaluate website performance.
Categories of Sources
We collect consumer health data from the following categories of sources:
- Directly from you when you contact us, submit a form, request services, schedule an appointment, or otherwise communicate with us
- From your device or browser when you interact with the website
- From processors acting on our behalf, such as vendors that support website hosting, information technology, communications, scheduling, or practice operations
Categories of Consumer Health Data We Share
Under the Act, disclosure of consumer health data to a processor acting on our behalf is not treated as sharing when the processor provides services consistently with the purpose for which the data was collected and disclosed to you.
Pattern Shift Counseling may share contact and inquiry information, appointment and service logistics, website and online interaction information, or other consumer health data described in this policy with legal or regulatory entities when required or permitted by law, court order, or legal process, or when reasonably necessary to protect safety or legal rights.
Pattern Shift Counseling does not otherwise share consumer health data with third parties or affiliates at this time.
Categories of Third Parties and Specific Affiliates
Legal and Regulatory Entities
These may include courts, law enforcement agencies, licensing or regulatory authorities, or other governmental entities when a disclosure is required or permitted by law or legal process.
Specific Affiliates
Pattern Shift Counseling does not share consumer health data with any affiliates at this time.
Sale of Consumer Health Data
Pattern Shift Counseling does not sell consumer health data.
Your Consumer Health Data Rights
Subject to the Act and applicable exceptions, you may have the right to:
- Confirm whether Pattern Shift Counseling is collecting, sharing, or selling consumer health data concerning you
- Access consumer health data concerning you, including a list of third parties and affiliates with whom the data has been shared or sold and a means of contacting those entities
- Withdraw consent for future collection or sharing of consumer health data
- Request deletion of consumer health data concerning you
- Appeal a refusal to take action on a request
How to Exercise Your Rights
You may submit a request through any of the following methods:
- Email jason@patternshiftcounseling.com with the subject line WA Consumer Health Data Request
- Call 214 600 4830
- Existing clients may use SimplePractice Secure Messaging
Please describe the right you wish to exercise and provide enough information for us to identify the relevant data. We may request additional information reasonably necessary to authenticate your identity and the request. You are not required to create a new account to exercise these rights.
We will respond without undue delay and no later than 45 days after receiving the request. When reasonably necessary because of the complexity or number of requests, the response period may be extended once for up to 45 additional days. If an extension is needed, we will notify you within the initial 45 day period and explain the reason.
Information provided in response to a request is available without charge up to twice each year. A reasonable fee may be charged, or a request may be declined, when a request is manifestly unfounded, excessive, or repetitive as permitted by law.
Appeals
If Pattern Shift Counseling refuses to take action on your request, you may appeal the decision by emailing jason@patternshiftcounseling.com with the subject line WA Consumer Health Data Appeal, by calling 214 600 4830, or by using SimplePractice Secure Messaging if you are an existing client. Please identify the original request and the decision you are appealing.
Within 45 days after receiving an appeal, Pattern Shift Counseling will provide a written decision explaining any action taken or not taken. If the appeal is denied, the decision will include a method for submitting a complaint to the Washington State Attorney General.
Complaints
You may submit a consumer complaint to the Washington State Attorney General at: https://www.atg.wa.gov/file-complaint
Contact Information
Jason Joseph, LMHC
Pattern Shift Counseling, PLLC
522 W Riverside Ave # 7725
Spokane, WA 99201
This is a business mailing address. Pattern Shift Counseling provides services exclusively by telehealth and does not offer in person services at this location.
Telephone: 214 600 4830
Email: jason@patternshiftcounseling.com
Legal References
This policy is provided with reference to the Washington My Health My Data Act, including RCW 19.373.010, RCW 19.373.020, RCW 19.373.030, RCW 19.373.040, and RCW 19.373.050.
Updated: July 17, 2026