Washington Consumer Health Data Privacy Policy
1. Overview
This Washington Consumer Health Data Privacy Policy is provided to comply with the My Health My Data Act (RCW 19.373).
This policy applies to Washington residents whose consumer health data we collect. It is separate from, and in addition to, any HIPAA Notice of Privacy Practices and any general website privacy policy.
Effective Date: January 8, 2026
Last Updated: April 16, 2026
2. Client Rights and Key Information
Categories of Consumer Health Data We Collect and Why We Collect It
We may collect the following categories of consumer health data and use them for the purposes described below.
Information you provide when you contact us or request services.
This may include information you choose to share through website forms, email, phone, or other communications that relates to mental health services, for example the reason you are reaching out, concerns you describe, and scheduling preferences. We use this information to respond to your inquiry, communicate with you, and coordinate requested services.
Appointment and service logistics.
This may include appointment requests, scheduling details, and communications related to providing services you request. We use this information to schedule, deliver, and manage requested services and to communicate with you about appointments.
Website and online interaction information that may indicate you are seeking mental health services.
This may include information such as pages you visit on our website, form submissions, device or browser information, IP address, and similar online identifiers when you interact with our website. We use this information to operate and maintain our website, improve website performance, and help maintain the security of our systems.
Categories of Sources From Which We Collect Consumer Health Data
We collect consumer health data from the following categories of sources.
- Directly from you, when you contact us, submit forms, request services, or communicate with us
- From your device or browser, including certain online identifiers and technical information when you interact with our website
- From service providers acting on our behalf, including vendors that support our website and communications systems
Categories of Consumer Health Data We Share
We may share the following categories of consumer health data.
Contact and request information and service logistics.
We may share this information as needed to respond to you, coordinate scheduling, and provide the services you request.
Website and online interaction information.
We may share this information as needed to operate, maintain, and secure our website and related systems.
Categories of Third Parties With Whom We Share Consumer Health Data
We may share consumer health data with the following categories of third parties.
Service providers (processors).
We may share consumer health data with vendors that provide services on our behalf, such as website hosting, IT support, communications tools, and scheduling or practice support tools.
Legal and regulatory entities.
We may share consumer health data as required by law, regulation, court order, or other legal process, or when necessary to protect safety or rights.
Specific affiliates.
Pattern Shift Counseling does not share consumer health data with any affiliates at this time.
3. How to Request Records or Data Access
Washington law provides consumers with certain rights related to consumer health data. These rights may include:
- The right to confirm whether we collect, share, or sell consumer health data
- The right to access consumer health data
- The right to withdraw consent for collection and sharing
- The right to request deletion of consumer health data
- The right to appeal a denial of a request
To exercise your rights, submit a request using one of the following methods:
Email: jason@patternshiftcounseling.com
Subject line: WA Consumer Health Data Request
Phone: 214 600 4830
We may need to verify your identity before processing certain requests. We respond within the timeframes required by Washington law.
4. How to File a Complaint
If we deny your request, you may appeal our decision. If we deny an appeal, we will provide information on how to submit a complaint to the Washington State Attorney General.
You may also file a complaint directly with the Washington State Office of the Attorney General:
https://www.atg.wa.gov/file-complaint
5. Practice Information
Pattern Shift Counseling, PLLC
Jason Joseph, LMHC (WA), LPC (TX), LPC (OR), CPC (NV)
Telehealth Services
Phone: 214 600 4830
Email: jason@patternshiftcounseling.com
6. Legal References
This policy is provided in accordance with the My Health My Data Act (RCW 19.373).